Refund policy & terms
The short version: your first 7 days are free. Cancel before your 7 days are up and you pay nothing. After that it's $47 USD a month, and you can cancel any time in one click.
1. The 7 free days
New members get 7 days free. We take your card at sign-up so your membership can carry on if you stay, but nothing is charged during those 7 days. If you cancel before the 7 days are up, you will not be charged at all. One free trial per person.
2. Your membership
After the 7 free days, membership is $47 USD a month, charged to your card on the same date each month until you cancel. Your bank may add a currency conversion fee if your card isn't in US dollars. Membership gives you every course on the site, every new course as it's released, the club room, the bar, and your scorecard and tracker.
3. Cancelling
Cancel any time from your account page by clicking "Manage or cancel". No phone call, no email needed. When you cancel, you keep full access until the end of the month you've already paid for, and you won't be charged again.
4. Refunds
We don't do refunds. That's why your first 7 days are free: it's time to look around, do the lessons and get a feel for the club before you spend a cent. If it's not for you, cancel before your 7 days are up and you'll never be charged.
Once a month has been charged, it isn't refunded, including part months and months you didn't log in. So if you're on the fence, set yourself a reminder and cancel before your 7 free days end. It takes one click from your account page.
The one exception is our mistake: if we ever charge you twice or charge you in error, we'll put it right. Nothing in these terms takes away any rights you have under the Australian Consumer Law or the consumer laws of your country.
5. Price changes
If the monthly price ever changes, we'll email you at least 30 days before it applies to you, so you have time to cancel if you want to.
6. Not medical advice
The courses are general health and life education. They are not medical, psychological or financial advice, and they don't replace your doctor. Check with your doctor before changing your exercise, diet or medication. If you're in trouble right now, our help page has emergency and crisis numbers for every major country.
7. The club room and the bar
What's said in the club stays in the club. Don't share other members' posts or details outside the site. No abuse, no selling or recruiting, no links, and nothing illegal. We can remove posts and, for serious or repeated breaches, close an account. If we close your account for breaking these rules, we'll cancel your membership and you won't be charged again.
8. Your account
Keep your password to yourself. One account per person. Your course notes, scores and tracker are private to you. See our privacy page for what we keep and why.
9. Changes to these terms
If we change these terms in a way that matters, we'll tell you by email before the change applies.
10. Contact
Questions or anything else: hello@thematesclub.com. A real person reads it.
These terms are governed by the laws of Queensland, Australia. Last updated 20 October 2026.
